The difference to the original file was: all words were lower case and data beyond 100 Bytes of a line in a field was just added as words in alphabetical order, but it made sense to the customer. Since most of the fields were indexed we could recreate the records from the index. The records inside the file were in fact all gone, but the index of the fields still existed. The most complicated case we were able to solve up to now:Ī file with about 6000 records suddenly had just one record left. EU residents will be charged € 250,-, if they provide a valid VAT-Id, otherwise, as well as German residents, will be charged an additional 19 % VAT, regardless. Repairing Access Privileges typically is US$ 300 per file or per 500 MB (whichever is more) and will take one or two days. Delivery of the repaired files after receipt of payment.
You should be prepared to pay via PayPal. The complete postal street address, landline phone, and email for the invoice. In case it can be repaired AND you agree to have it repaired, we will charge what has been offered. If we can't repair the file, nothing will be charged! The file can be repaired, what is damaged, how much time it will take and what it will cost. Please make your Dropbox folder writable, so we can upload the repaired file.Īfter testing the file we will report back what we have found. If your files are too big to be sent by email, please create a new Dropbox account which is free for up to 2 GB. All data contained will be kept confidential. If you need assistance submitting the file(s) please contact us. Files MUST be zipped before submission. Login/password or dependent files are only required, to perform specific tests. A description of the malfunction of the file is included. If you are able to create a Clone of the damaged file(s) that shows the exact same symptoms, you can use this Clone instead. Only the unmodified damaged file is of any use (unless instructed by us otherwise). The File should NOT be recovered, cloned, or saved as a copy, after the discovery. The file must meet the following conditions: Please note that we do not check for programming faults or wrong field (or other elements) definitions. In case you think your file suffers from corruption you may send us the file for a test. Repairing Your Damaged FileMaker® Pro Files
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